• Global Security Operations Center Dispatcher

    Job Locations US-AZ-Mesa
    ID
    2018-5797
    Category
    Professional
  • Overview

    Be a part of the world's largest aerospace company and leading manufacturer of commercial jetliners and defense, space and security systems.  If you take pride in your work, want a challenge that inspires your best ideas, and enjoy being part of a winning team, this is the place for you.

     

    We are currently searching for the right talent to fill this opportunity:

     

    Global Security Operations Center Dispatcher

     (U.S. Citizenship Required*)

    Mesa, AZ

    2018-5797

    Responsibilities

    • Responsible for monitoring, receiving and dispatching calls for Security and Fire emergency and non-emergency services in accordance to established guidelines. Must maintain radio contact with those entities.
    • Collect pertinent information; quickly and accurately type that information into the Computer Aided Dispatch (CAD) system.
    • Relay information in a timely manner to responding units.
    • Effectively monitor multiple radio frequencies simultaneously.
    • Answer emergency phones.
    • Will be Emergency Medical Dispatch (EMD) Certified and in good standing. (EMD training is provided in-house.)
    • Provide approved Pre-Arrival Instructions according to policies and procedures.
    • Make required and requested notifications.
    • Responsible for successful operations of all CAD, telephone, alarm monitoring systems, radio, paging systems, weather alert systems and any other communications equipment in the center.

    Qualifications

    • The dispatch center operates 24X7X365 and the dispatch candidate must be willing to work shift work, nights, weekends and holidays.
    • Must have the ability to multi-task.
    • Professional and courteous with all customer interactions in person, on the telephone and on the radio. Responsible own emotions; doesn’t let those emotions to interfere in sound decision making, especially during emergency events.
    • Must be reliable and take personal pride in the work performed.
    • Must maintain a positive attitude under stressful situations.
    • Must have the ability to perform in a team environment.
    • Must have Experience with Microsoft Office Suite.
    • Keyboarding skills at a minimum of 35 WPM.
    • Public Safety Answering Point (PSAP) experience preferred.

    *U.S. Citizenship is required by law, regulation, executive order, or government contract.

     

    Education and Experience

    • High school diploma or GED and typically 1 or more years’ related experience or an equivalent combination of education and experience.

     

    Conditions of Employment:

    Applicants selected for employment will be required to pass a pre-employment drug screening and background investigation which may include education, criminal and work history verifications.

     

    About Our Company:

    Moseley Technical Services, Inc. is dedicated to providing our clients with a high standard of quality products and services. For two decades, our reputation has been built on this dedication and the long-term relationships developed with some of the most prestigious companies in the aerospace and defense industries.  These business relationships give you the opportunity to not only find a job, but to find one you can value and enjoy. We will be dedicated to you and to making your career a success.

     

    Accepted applicants will have the opportunity to be eligible for benefits, including medical and supplemental insurance and a 401K. Appreciation and gratitude for employees is a hallmark of organizations with low turnover.

     

    Moseley Technical Services, Inc. is an AA/EEO/Veterans/Disabled Employer.

     

    Join a team that values your experience!

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