• Dispatcher Emergency Services

    Job Locations US-AZ-Mesa
    ID
    2018-6396
    Category
    Professional
  • Overview

    Be a part of the world's largest aerospace company and leading manufacturer of commercial jetliners and defense, space and security systems.  If you take pride in your work, want a challenge that inspires your best ideas, and enjoy being part of a winning team, this is the place for you.

     

    We are currently searching for the right talent to fill this opportunity:

     

    Dispatcher Emergency Services

    (U.S. Citizenship Required*)

    Mesa, AZ

    2018-6396

    Responsibilities

    • The Dispatch candidate will be responsible for monitoring, receiving and dispatching calls for Security and Fire emergency and non-emergency services in accordance to established guidelines. Must maintain radio contact with those entities. Will be responsible for collecting pertinent information and quickly and accurately typing that information into the Computer Aided Dispatch (CAD) system. The dispatcher will relay information in a timely manner to responding units. The dispatcher will be responsible for effectively monitoring multiple radio frequencies simultaneously. Must have the ability to multi-task.
    • The dispatcher candidate will be responsible to answer emergency phones. The candidate will be Emergency Medical Dispatch (EMD) Certified and in good standing. (EMD training is provided in-house.) Will be responsible for providing approved Pre-Arrival Instructions according to policies and procedures. Candidate will be responsible for making required and requested notifications. The dispatcher candidate will be professional and courteous with all customer interactions in person, on the telephone and on the radio. 
    • The dispatcher candidate must be responsible for their own emotions and not allowing those emotions to interfere in sound decision making, especially during emergency events. Must be reliable and take personal pride in the work performed. Must maintain a positive attitude under stressful situations.
    • The candidate will be responsible for the successful operations of all CAD, telephone, alarm monitoring systems, radio, paging systems, weather alert systems and any other communications equipment found in the center. 
    • The dispatch center operates 24X7X365 and the dispatch candidate must be willing to work shift work, nights, weekends and holidays.

    Qualifications

    *U.S. Citizenship is required by law, regulation, executive order, or government contract.

     

    • Must have the ability to perform in a team environment.

     

    Education and ExperienceHigh school diploma or GED and typically 1 or more years’ related experience or an equivalent combination of education and experience.

     

    • Must have experience with Microsoft Office Suite. Must have keyboarding skills at a minimum of 35 WPM. Public Safety Answering Point (PSAP) experience preferred.

     

    Conditions of Employment:

    Applicants selected for employment will be required to pass a pre-employment drug screening and background investigation which may include education, criminal and work history verifications.

     

    About Our Company:

    Moseley Technical Services, Inc. is dedicated to providing our clients with a high standard of quality products and services. For two decades, our reputation has been built on this dedication and the long-term relationships developed with some of the most prestigious companies in the aerospace and defense industries.  These business relationships give you the opportunity to not only find a job, but to find one you can value and enjoy. We will be dedicated to you and to making your career a success.

     

    Accepted applicants will have the opportunity to be eligible for benefits, including medical and supplemental insurance and a 401K. Appreciation and gratitude for employees is a hallmark of organizations with low turnover.

     

    Moseley Technical Services, Inc. is an AA/EEO/Veterans/Disabled Employer.

     

    Join a team that values your experience!

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